The Atomic Hound Statement on COVID-19
To my AWESOME customers,
I hope that this note finds you and your families (and your dogs) safe and well. At times like this, I am reminded of how thankful I am to be a part of the dog community, and how how grateful I am for each of my customers (that’s YOU)!
I recognize that as the COVID-19 pandemic spreads, you may feel uncertain about purchasing products online. I want to address any potential concerns you have below.
At this time, The Atomic Hound is fully operational. I can receive and fulfill new orders, add new items, and be active on social media. I am taking proper precautions to ensure the health and safety of all my customers.
I follow the strategies and measures recommended by the Centers for Disease Control and Prevention (CDC) and public health departments related to cleaning, disinfecting, personal precautions etc.
I ship my products nationally and internationally through USPS. The USPS had issued a statement that “the CDC (https://www.cdc.gov/coronavirus/2019-ncov/faq.html), the World Health Organization (https://www.who.int/news-room/q-a-detail/q-a-coronaviruses), as well as the Surgeon General have indicated that there is currently no evidence that COVID-19 is being spread through the mail.” You can read the full the full USPS statement on shipping and COVID-19 HERE.
That being said, ultimately, I encourage you to take precautions with your packages as you feel is right for you. If you are concerned, you can wipe down the package with a disinfectant.
**Update on shipping 06/08/20:
USPS shipping times are extended. Priority Mail’s 2-3 day service is now 3-4 days. First Class Mail which is usually 2-4 days will now by 3-4 days.
Due to the disruption in flights, the international postal system is experiencing disruption. As a result there are limitations to certain countries, certain services are temporarily suspended, and many international countries are experiencing long delays.
I am constantly up to date on changes regarding COVID-19 and you can be assured that I will make necessary changes in order to be a responsible business owner and member of society.
I am grateful for your support, patience and understanding and look forward to continuing to serve you, even in these challenging times.