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COVID-19 Statement

The Atomic Hound Statement on COVID-19

To my AWESOME customers,

I hope that this note finds you and your families (and your dogs) safe and well. At times like this, I am reminded of how thankful I am to be a part of the dog community, and how how grateful I am for each of my customers (that’s YOU)!   

I recognize that as the COVID-19 pandemic spreads, you may feel uncertain about purchasing  products online. I want to address any potential concerns you have below. 

At this time, The Atomic Hound is fully operational.  I can receive and fulfill new orders, add new items, and be active on social media. I am taking proper precautions to ensure the health and safety of all my customers. 

I follow the strategies and measures recommended by the Centers for Disease Control and Prevention (CDC) and public health departments related to cleaning, disinfecting, personal precautions etc. 

I ship my products nationally and internationally through USPS. The USPS had issued a  statement that “the CDC (https://www.cdc.gov/coronavirus/2019-ncov/faq.html), the World Health Organization (https://www.who.int/news-room/q-a-detail/q-a-coronaviruses), as well as the Surgeon General have indicated that there is currently no evidence that COVID-19 is being spread through the mail.” You can read the full the full USPS statement on shipping and COVID-19 HERE.

That being said, ultimately, I encourage you to take precautions with your packages as you feel is right for you. If you are concerned, you can wipe down the package with a disinfectant. 

**Update on shipping 06/08/20: 

USPS shipping times are extended. Priority Mail’s 2-3 day service is now 3-4 days. First Class Mail which is usually 2-4 days will now by 3-4 days.  

Due to the disruption in flights, the international postal system is experiencing disruption. As a result there are limitations to certain countries, certain services are temporarily suspended, and many international countries are experiencing long delays. 

To view an updated list of the USPS limitations and see if we are shipping to your country go HERE.

I am constantly up to date on changes regarding COVID-19 and you can be assured that I will make necessary changes in order to be a responsible business owner and member of society. 

I am  grateful for your support, patience and understanding and look forward to continuing to serve you, even in these challenging times. 

XOXO,

Megann